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Frequently Asked Questions

 

Can I fax or mail in orders
Yes! We have provided a fax form template located here. Simply fill it out and fax it to 845-986-9040 or mail it to the address located at the bottom of the form.

What are your shipping policies
Our shipping policies can be found on this page which will give you information about delivery times, policies, international shipping and expedited shipping.

Normal delivery time is 7-10 days on most orders  If you have any questions about your order please call our toll free number and one of our assistants will be happy to help you.

How do I use the search box found in the upper left of the screen?
This box searches through four fields in our products database. Product Name, Manufacturer, Product Description, and Product Hot Points. If you search for a multiple word search, i.e. "Polarized Sunglasses" you will return all items that contain any of these words. There is no way in this search to restrict the function to phrases, or word groups. Pick your search criteria carefully and you will find what you are looking for.

Can you explain the different lenses types you have available for use in eyeglass frames?
Absolutely. Below you will find a description of the different lenses types that are available in all the designer frames we carry.

Can you have prescription lenses placed in sunglass frames?
Yes here is our RX price list. There are some styles that are not available in RX due to the heavy wrap styling. If you have any further questions please feel free to call us toll free. Also on all RX orders we need your prescription your doctors name and # and your PD.


CR-39 (plastic): The advantages of plastic is that it is lightweight and easily tinted to just about any color. One of the disadvantages is that those lenses scratch easily. If you are rough on your glasses we would then recommend a scratch coated the coating cost $15.00 and it makes the lens surface 10-15 times harder to scratch.

High index 1.56: Thinner and lighter than regular plastic good for higher prescriptions. Can easily tinted into sunglasses. Also recommend scratch coating on these lenses. 

High index 1.60: Thinner and lighter than 1.56 high index. These lenses already come with a scratch coat. Great choice for higher prescriptions. 

High index 1.66: Thinner and lighter than 1.60. These lenses already come with scratch coating. Also a great choice for high prescriptions.

Polycarbonate: Thinner than CR-39 and is commonly used for safety glasses. Always recommended for children. One major problem it is not easily tinted.

Glass: One major advantage is that it is very scratch resistant. However it is double the weight of conventional plastic. Also it is not as shatter resistant or safe as plastic. Can easily be tinted.

Polarized Lenses: These lenses are great by the water or for driving. A good example of how these lenses work. While driving in your car you often see the glare of the dashboard or if you have a white piece of paper on the dashboard for example you see its reflection off the windshield. Having a polarized lens virtually eliminates this reflection and all of this type of glare (horizontal glare). These lenses are laminated and have a polarizing film in side the lens they are available in gray or brown. They are also available in plastic, polycarbonate or glass.

Progressive no line bifocals: We do carry them they are priced at $129.95 and the brand we advise our patients to wear is Varilux Comforts. We use our patented seg hieght calculation formula and have achieved an 88% success rate. Our return policy on progressives is 30 days and a $15.00 restocking fee. To order call 888-742-3370.

Here is a link to our progressive price list just call to order.

How do I pick my sunglasses or eyeglasses: If you have an old pair you can use those as a guide. The eye size and bridge size are usually located (written) on the temple or the bridge. If you can find these measurements you can measure it yourself using a millimeter ruler. The eye size is the horizontal measurement of the lens. The bridge is the distance between the lenses. When measuring try to stay in the center of the lens for both measurements. You may be off 1-4 millimeters however at least you will have an idea. Also remember we do have a 30 money back guarantee on all frames and non RX sunglasses. By following these simple tips this should be able to help you choose a model that will fit properly.

 

Manufactures lens colors detailed description: Vuarnet Maui Jim Bolle



Please explain what some of the technical terms are that are used when measuring frames.
Below is an explanation of frame measurements that ensure the best possible fit for the frames that you purchase.

Eyesize: Is the horizontal measurement of the lens on any frame. Larger eyesize fits bigger heads.

Bridge Size: Is the distance between the lenses on any frame. Smaller bridge fits smaller noses.

Temple Length: Is the length of the temples (arms) in Millimeters.

PD Pupilary Distance: Is the measured distance between both pupils in millimeters.



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